For quite a while I have been wondering how we could possibly use the customer support data we get from sources like Intercom to improve our customer experience. In this post we see how our [...]
If you are looking a way to easily store your Intercom events to your database for data warehousing start reading here. We have your back.
You are a SaaS business and you have created the perfect customer acquisition strategy. You execute it flawlessly and people start flowing to your landing pages. Defining and keeping track of [...]
Customer Success is everywhere. It encompasses everything we do in our customer’s lifetime and his interaction with our company. From sales and marketing to the moment the customer signups. [...]
Welcome Intercom. Intercom is a customer communication SaaS platform. It includes a number of products for marketing automation, customer feedback, customer support and live chat. We are [...]