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For quite some time, customer support has stopped being considered an optional service. Although in the past, businesses used to provide no real support to customers as they thought it was an [...]

At a time where more and more companies become data-driven, the process of decision making regarding key business activities like sales is changing once and for all. By leveraging data, a modern [...]

For all companies, the generation of sufficient revenues is a process highly correlated with the company’s survival, no matter the product or the service it offers to its customers. Thus it [...]

I guess no one would argue with me if I say that satisfied customers are a key factor in sustainability and growth of a business. As Gregory Ciotti simply put it “a satisfied customer is one that [...]

As the saying goes “Theory is splendid but until put into practice, it is valueless”. In our previous post 20 Sales KPIs for awesome sales teams we discussed extensively how valuable can KPIs be [...]

The existence of every company depends on the revenues it generates from the products and services it offers to its customers – whatever the company may be. Among all teams, the one that [...]

For some time now I was looking a good way tracking and understanding how Blendo operates as a business and more about people that become customers. In this post, we will go through how to get [...]