Zendesk Chat is a live chat software that belongs to the Zendesk Suite (Zendesk Support, Zendesk Sell, Zendesk Guide, etc). With Chat, you may help customers in real time and increases customer satisfaction. And satisfied customers are happier customers. Use Chat to engage your customers proactively with triggers, or according to which page they are at, and other awesome features.
Zendesk Chat is designed for medium-sized businesses to large enterprises and offers iOS and Android apps.
Zendesk Chat now connects with Blendo, making it easier than ever to combine your conversations’ data with other business data for smarter insights. You may, for example, pull data from Zendesk Support or Zendesk Guide and along with Zendesk Chat sync everything to any popular data warehouse.
Blendo will automatically sync analytics-ready data into your data warehouse along with any of your other business data sources. Then you just need to analyze your data with your favorite BI tool and dig in.
As customer service is changing, customers expect in time, friendly resolutions to their issues. So here are a few ways you can make the most of the new Zendesk Chat integration with Blendo:
Measure agent response, current wait times, first response time KPIs and more.
|Sync your Zendesk Chat data along with the rest of your business data to any data warehouse. Analytics-ready data with no hassle.||Integrate Now|
How do conversations with prospects or customers affect Sales? Bring your CRM data sources and start combining data to understand how your team’s effort affects revenue.
|Sync your Sales data along with the rest of your business data to any data warehouse. Analytics-ready data with no hassle.||Integrate Now|
Which marketing channels create more meaningful conversations? If Adwords is your game then bringing in these data can give you a more clear picture on the customer journey.
|Sync your Advertisement data along with the rest of your business data to any data warehouse. Analytics-ready data with no hassle.||Integrate Now|
How to Automate Zendesk Chat and your business insights with Blendo
- Connect your data warehouse. We support all the popular ones like Amazon Redshift, Google BigQuery, MS SQL Server, PostgreSQL, and Snowflake. Don’t have one? Contact our team to help.
- Connect Zendesk Chat (docs)
- Connect any other business cloud data sources.
- Analyze with your favorite BI tool. Blendo is BI agnostic so any of the BIs will be able to make use of the analytics-ready data Blendo prepares for you.
New to Blendo? It’s a tool that helps anyone connect their business apps with their own data warehouse and BI automatically — without code. Blendo will prepare and keep in sync analytics-ready data from your data sources so you can focus on getting smarter insights. Sign up for a free trial to use Zendesk Chat with Blendo.