Import your Zendesk Guide (Help Center) data into your data warehouse -

How to setup Zendesk Guide Integration

This integration will allow you to connect with Zendesk Guide and start collecting your data. It is a matter of minutes to send your Zendesk Guide data to feed your BI, your data warehouse, or your custom analytics stack.

Here are the steps involved:

  1. Connecting Zendesk Guide
  2. Set the Replication Frequency
  3. Load your Zendesk Guide data into your data warehouse
  4. Zendesk Guide expected Data Model and schema
  5. Zendesk Guide Integration FAQ

Getting Started – Setup Zendesk Guide integration at Blendo

1. To add this integration, go to Blendo dashboard. Click Add a Source.

2. Click on Zendesk Guide icon.

Settings you need from Zendesk Guide

3. In the new Setup your Zendesk Guide source screen, there are some data required that you will need to get from Zendesk Guide. More specifically you will need the: Zendesk Guide Subdomain, your Zendesk Guide email and the Zendesk Guide Token.


3.1. Login to your Zendesk Guide dashboard from a new tab.

3.2 Click on “Admin

3.3  Then click on “API

3.4 Then you must make the Token Access enabled per the recommendation.

3.5 Generate an API Token and Copy to a safe document until you need it. Then click Save.


Add these Zendesk Guide settings to Blendo

4. Let’s go back to our web browser tab with Blendo. Now that you have your:

  • Subdomain 
  • Email
  • Token

you may fill the relevant boxes into Blendo. Add a Table Prefix if you want and click Validate.


5. In the next screen, you may select the resources you need to sync from Zendesk Guide. After finishing click Save.

6. Then you will return back to the home dashboard. Click on your new Zendesk Guide data source.

Set the Replication Frequency

This configuration controls how often Blendo will pull data from your Zendesk Guide integration. Loading to your data warehouse could take a little bit longer.

7. If you want to change the replication schedule go to the Schedule section and click on Reschedule.

8. In the next pop-up select one of the options available and click Apply.

Load your Zendesk Guide data into your data warehouse

Blendo will queue your sync request and start syncing on its schedule. If you want to trigger it on your own here is how to start loading your Zendesk Guide data into your data warehouse:


Zendesk Guide Data Model & Schema Information

Blendo will now connect to your Zendesk Guide data source. It will sync your historical data and all the future updates into your destination data warehouse. You will get analytics ready tables and syncs that make sure you will get recent and consistent data.

Let’s see:

  1. How Blendo syncs Zendesk Guide data
  2. The tables with Zendesk Guide data that we create in your destination data warehouse

How Blendo syncs Zendesk Guide data

Historical Data

When Blendo first connects to Zendesk Guide Data source, will pull all your historical data.

Sync Schedule

Blendo syncs Zendesk Guide data based on the schedule and frequency you choose. The default setting is every 1 hour but is configurable from inside the app.

Replication Process

The first time Blendo syncs your Zendesk Guide data performs a full replication. Then your Zendesk Guide data is replicated fully as Zendesk Guide’s API does not allow incremental replication other than Deals resource. Note that Blendo will only read your data.

After you finish the integration with Zendesk Guide, you might see its status as Importing from sourceExporting to the destination, or Completed.

What Zendesk Guide data do I have available?

Blendo creates analytics ready tables with recent and consistent data. Bellow is a diagram of the schema and you may also find a CSV with all the columns and fields in more detail.

Expected Zendesk Guide Data Model & Schema Information >>

Questions? Contact us!

in Connecting SaaS Data Sources