Delighted is a Net Promoter System® and customer feedback SaaS tool that helps you survey your customers. By integrating Delighted with Blendo, you will be able to analyze ready-to-use analytics-friendly, customer survey, and feedback data in your data warehouse and your BI. Go beyond Delighted’s vanilla dashboards and ask any question you want about your NPS data. Having your Delighted data in the same data warehouse as your marketing, support, and sales will help you get a holistic understanding of your customer feedback concerning your product, sales, or support. Drill down to your data from your NPS data, see how your messaging works, segment responses, and understand how people engage with your products or if they churn.
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Build a data infrastructure up and running in minutes with Blendo as your Delighted ETL tool and no technical effort.
Save hours per day for pulling and modeling data. Blendo provides you with analytics-ready data in your data warehouse so you can focus on building a comprehensive view of your business.
Get accurate data with fault-tolerant architecture that helps you get your Delighted data consistently to your data warehouse and BI tool with no loss.
Use your business data as a true strategic advantage and improve data quality by automating data acquisition and zeroing maintenance. Blendo integrates with major business intelligence software solutions, such as Sisense, Looker, Chartio, and Tableau, so you can easily and quickly integrate whatever business intelligence tool you use.
Have all data sources available for your analytics team to understand the factors that affect your business metrics like churn. Integrate all your data sources at once with zero maintenance or effort.
Import your customer survey data into your data warehouse, or select only the specific resources you need. Get analytics-ready data into your data warehouse with the click of a button and without any scripting or coding.
Get your NPS data into your data warehouse with ease. Combine product data along with NPS and understand how it changes over time. Gain a better view of the KPIs that matter most to your business, optimize response or resolution time, get product feedback, and review your engagement strategies for happier customers.
Combine customer engagement data and interactions with sales data from your CRM, or your billing data and discover things that fell through the cracks when engaging customers.
Getting started is easy. First, connect a data warehouse as a Destination. Then, add Delighted as a Data Source. Blendo will import any information from your Source and load it into your data warehouse. We do the heavy lifting so you can focus on building your product and amazing your customers.
If you have any issues whatsoever with your Delighted integration, Blendo is here to help! We provide detailed documentation on setting up your integration and troubleshooting.