Import your Freshdesk data into your data warehouse

Easily load your Freshdesk data into your data warehouse

With Blendo Freshdesk integration, it is easy to import Freshdesk data into your data warehouse to get more answers about your customer support efforts. Drill down to your data from tickets and customers, find out how support affects sales or retention.

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Use Cases

As soon as your Freshdesk data is synced into your data warehouse, here are some ways you can use it.

Customer Support Performance

Analyze tickets, response time, resolution time for your support department. Calculate a number of tickets per customer or average resolution time and more.

Customer Support Performance and Customer Retention

Calculate how many messages each of our customers has exchanged with our customer support and what is my customer retention?

Helpdesk and Cost optimization

Find out if the customers that pay more create more support tickets. Combine data from sources like billing and analyze it by subscription plan.

How to get started with your Freshdesk data integration

Getting started importing your Freshdesk data is easy. First, you need to connect a data warehouse as a Destination. Then add Freshdesk as a Data Source. It will take three minutes to set it up. Next, Blendo will import any information from your Data Source and load it into your data warehouse. We do the heavy lifting so you can focus on your product, analyze behaviors and personalize campaigns, communication with your customers and sales.

Detailed documentation

Check our documentation on how to setup Freshdesk integration as a Data Source and start syncing your data to your customer support data to your data warehouse.

Documentation

Import your Freshdesk data into your data warehouse