Zendesk Chat to Google BigQuery Integration

Import your Zendesk Chat data to Google BigQuery with Blendo

Easily connect your Zendesk Chat to Google BigQuery

With the Blendo Zendesk Chat to Google BigQuery integration, it is easy to export from Zendesk Chat to Google BigQuery. Zendesk Chat is a chat product part of Zendesk’s SaaS offerings. It allows your agents to switch between chats, phone calls, or emails. By integrating Zendesk Chat with Blendo, you will be able to analyze ready-to-use analytics-friendly, customer support data in your Google BigQuery, and your BI. Go beyond Zendesk Chat’s vanilla dashboards and ask any question you want about your support data. Get a complete view of your customers, understand how they engage, find areas for improvement, and optimize service operations. Having your Zendesk Chat data in the same Google BigQuery as your marketing, sales, and the rest of Zendesk’s platform offerings will help you get a holistic understanding of your business performance. Drill down to your data from your marketing channels, your revenue, and better understand how your customers engage with your products or fit your support plans.

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Supercharge your Business Intelligence tool with 100% accurate and actionable data

Business Intelligence is only truly “intelligent” when your human intuition, domain knowledge, and professional experience combined with accurate, relevant and in-time data.

Import sales, marketing or support data into your data warehouse in minutes. Blendo intelligently syncs and identifies changes so you always have the most current and correct information.

Better Use of Your Time and Mind

Blendo cuts your data integration workload to zero. Connect sales, marketing and financial platforms with your Amazon Redshift data warehouse in a matter of minutes. Get all the data you need, when you need it.

Gain peace of mind with robust scalability and minimal maintenance. Your engineering resources are better utilized in understanding what your data means, not worrying about accuracy and synching.

Never wait. Begin working with your data immediately. Blendo automatically infers the data source's schema, generates the necessary Amazon Redshift tables, and updates them automatically.

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Zendesk Chat to Google BigQuery Integration Use Cases

Once Blendo connects your Zendesk Chat data to your data warehouse, here are some ways you can use it.

Query analytics-ready customer support data

Import your customer support data into your data warehouse, or select only the specific resources you need. Get analytics-ready data into your data warehouse with the click of a button and without any scripting or coding.

From support ticket to happy customer

Get your support tickets, conversations, ratings, and knowledgebase articles activity data into your data warehouse with ease. Understand the performance of your support agents and drill down to the individual knowledge base article. Gain a better view of the KPIs that matter most to your business, optimize agent response or resolution time, and review your support strategies for happier customers.

Improve customer retention and satisfaction and understand how support affects revenue.

Combine customer support data and interactions with ad spend, sales data from your CRM, or your billing data and discover, how agent performance affects customer satisfaction and retention. Grow your revenue by building better customer support strategies.

How to get started with your Zendesk Chat data integration

Getting started is easy. First, connect a Google BigQuery as a Destination. Then, add Zendesk Chat as a Data Source. Blendo will import any information from your Zendesk Chat and load it into your Google BigQuery. We do the heavy lifting so you can focus on building your product and amazing your customers.

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Connect Google BigQuery as Destination

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Connect Zendesk Chat as Data Source

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We will load all your Zendesk Chat data to Google BigQuery

Detailed documentation

If you have any issues whatsoever with your Zendesk Chat integration, Blendo is here to help! We provide detailed documentation on setting up your integration and troubleshooting.

Import even more of your data into Google BigQuery!

Check out our other Google BigQuery integrations:

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